Testimonials

Trust Breeds Performance...

Nick, AusNet Services: "In my capacity as Project Readiness Lead, I approached Proelium management to provide a field access support team for our landowner engagement teams. They were able to identify non-technical risks primarily associated with the involuntary access onto private land, plan access activities for all contingencies to minimise disruption, provide for safe and secure access for our personnel and delivery partners and appropriately respond and manage any incidents in these heightened emotional situations. The Proelium team provided were highly professional and organised personnel who quickly gained the trust and respect of all the personnel they were supporting this critical infrastructure project. Of significant note was the strong respect based relationships this team built with our traditional owner groups, Djaara (Dja Dja Wurrung), Eastern Maar, Wadawurrung and Wurundjeri Woi wurrung. In my experience, at every stage that the Proelium team were involved, they were proactive and well organised. I came to rely on their advice, operational planning and on ground capability and this allowed AusNet to develop strong relationships with their service delivery partners and other associated stakeholders."

Jon, Dja Dja Wurrung Clans Aboriginal Corporation: "The positive interaction and support offered to ensure our Cultural Heritage Field Leaders and Representatives could undertake and perform their roles was greatly appreciated. We certainly hope that this relationship is given the opportunity to continue when the need arises on Dja Dja Wurrung Country again in the future."

Barton, Tetratech: “Thank you very much for the conflict de-escalation training which was very helpful and informative. Notwithstanding my experience, I learnt some new skills and appreciated Patrick’s insights into how police and security forces deal with conflict. Please pass on my appreciation to Patrick…”

Stephanie, Executive Project Director, AusNet Services; “Patrick provides an easy to engage with framework for dealing with aggressive customers. His training delivery is of high quality, well laid out and thought through…”

John, Security Manager, Austin Hospital: “Patrick and Tony have been extremely professional and consistent in the delivery of their training to our security team here at the Austin over the past 2 years. We are grateful that they make themselves available consistently for incident reviews. It helps us become better, safer and more professional as a team…”

Jasmine, Christian’s Bus Company: “Proelium training is a fixture on our annual Training Calendar. Patrick and Nathan cover the topic of Resilience and Managing Aggressive passengers in a way that resonates with our drivers. They provide practical meaningful tips and tricks for our route bus drivers to de-escalate a difficult situation, and to remain calm and in control. Thank you, Patrick and Nathan…”

Marty, Aquatics & Operations, City of Yarra- Leisure: "We came across Proelium and meet with Patrick and Nathan to get an understanding of the service they provide. They were keen to listen to our issues and work on a tailored approach to best suit our staff and working environment. Over the course of 8-months, we offered various training sessions for our staff that Proelium designed specifically for us and the types of conflicts we were facing. It was super engaging and Patrick, Nathan and the team did a great job rolling this out to our 300+ workforce with consistency and professionalism. The highlight of the training was the virtual reality training that was created specifically for us at our venues. It gave great context to the staff undertaking the training and allowed them to workshop real life situations that they could relate too."